STORE POLICY
Customer Care
At Crocogaming, our customer care policy is centered around a commitment to delivering exceptional service and support to our valued customers. We prioritize accessibility and communication, offering multiple support channels and a prompt response time, while actively seeking and valuing customer feedback. Our knowledgeable staff is ready to assist with product information and compatibility, and we provide a flexible return and refund policy. We also support warranty claims and offer repair services when needed, all while safeguarding your privacy and ensuring fair pricing. Our team is continuously trained and dedicated to resolving any issues promptly, ensuring that your gaming experience is both enjoyable and hassle-free. Thank you for choosing us as your gaming partner.
Privacy & Safety
At Crocogaming, our Privacy and Safety Policy underscores our unwavering commitment to preserving the privacy and security of your personal information. We collect and handle data responsibly, employing encryption and secure payment methods to protect your information. We do not knowingly collect data from children under 13, and we provide options for managing cookies and communication preferences. We pledge transparency in our practices, will not share your data with third parties without consent, and retain information only for necessary purposes. This policy may be updated as needed to align with evolving practices and legal requirements, and our Privacy Officer is available to address any questions or concerns you may have about your data. Your trust in us is paramount, and we are dedicated to ensuring your online safety and privacy while delivering a superior gaming experience.
Wholesale Inquiries
At Crocogaming, we are eager to establish wholesale partnerships with qualified businesses in the gaming industry. Our policy invites established entities to inquire about our diverse catalog of gaming products, competitive pricing structures, and efficient order processing. We offer dedicated support, facilitate warranty claims, and prioritize data security for our partners. Minimum order requirements and payment terms will be discussed during the application process, ensuring transparency and flexibility. Our commitment to delivering quality gaming products extends to our wholesale partners, and we invite interested businesses to reach out through our Wholesale Inquiry form on our website or by contacting our Wholesale Relations team at [contact email/phone number]. We look forward to collaborating and expanding the gaming experience together.
Payment Methods
- PAYPAL
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